What are the modes of payment?
Cash On delivery.
What is the meaning of cash on delivery?
Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.
Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?
The VAT is included in the MRP of products. There are no additional taxes added by us to your order.
The prices you see on our product pages are the prices you pay.
There is a delivery charge of Rs. 20 if your order is less then 200 Rs
Do I get a invoice ?
Yes you will , with invoice number.
Where do I enter the coupon code?
Before delivery our customer care person will call you .All offers can be availed at that time.
What are delivery times?
1) 9am - 2pm (Order Before 12pm)
2) 4pm - 7pm (Order Before 5pm)
all order beyond delivery slots will be chargeable if order is less then 500
What is free delivery?
All orders above 500 are always comes under free delivery.
All order before 6pm and above 200 rs will be also delivered free .
Other then else its 20rs per delivery.
Can I order any time ?
Yes you can , also delivery time will ge given to you by your customer care operator.
Can I pay via internet banking / dr card / cr card .
No , we take cash on delivery.
How do I check the current status of my order?
The only way you can check the status of your order is by contacting our customer support team.
How do I check which items were not available from my order?
Will someone inform me about the items unavailable in my order before delivery?
You will receive an email as well as an sms about unavailable items before the delivery of your order.
If required customer care operator will call you.
When and how can I cancel an order?
1). You can cancel an order before the delivery time of your slot
2). 2pm for evening orders and 8 am for morning orders) by contacting our customer support team.
Can I cancel my order at door step. while taking delivery of produts?
Yes you can , customer satisfation is more important.
Frequent cancellation and without any good resaon of cancellation, will lead to block you.
What is WYSIWYG Guarantee?
What You See Is What You Get is our promise to deliver every item ordered by you.
If we fail to do so we will , you can reject that particular product.
Can I order in other cities?
we are only in jodhpur to deliver fress products to people of my city . We will not be able to server you out of city.
Do you have offline stores?
No we are a purely internet based company and do not have any brick and mortar stores.
What do I do if an item is defective (broken, leaking, expired)?
We have a no questions asked return policy. In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.